Constraint Checker: Question #1
1) DOES YOUR CO. ALWAYS DELIVER FULL VALUE TO CUSTOMERS WITHIN COMMITTED TIME-FRAMES?
This question can be articulated more precisely based upon your environment:
- Make-to-Order: Do you deliver the complete order on or before the promised delivery date at least 95% of the time?
- Retail/Distribution/Make-to-Stock: Are at least 95% of catalog/running items available for dispatch at all times?
- Service Delivery: Do you deliver the full value your customers want at least 95% of the time?
- Job Shop - delivers 97% of all orders on time in full quantity with acceptable quality (no returns) = ANSWER YES
- Consumer Products Co. - 8% of all items/SKUs are stocked-out in FG/central store = ANSWER NO
- MBA Institute - 91% of all students admitted graduate and get a commensurate job within 3 months of graduation = ANSWER NO
- Family Restaurant - 75% seated within 10 minutes or less, 90% served within 20 minutes or less = ANSWER NO